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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ana V Mojica

Ana V Mojica

October 22, 2024

5  out of  5
rating by Ana V Mojica
"We were assisted by Julie A, Serrano, who was very attentive to our concerns and assisted us in every way possible to get all our questions answered and and to direct us to the appropriate departments to help us complete and have all the necessary information to resolve the accident reports and paperwork"
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Seryndpt

October 18, 2024

5  out of  5
rating by Seryndpt
"Never have I ever had such pleasant people help me with my car insurance. Mike Ackerman should know that his staff, Mayra and Elizabeth are the nicest and sincerest people I have ever spoken to. They are the definition of excellent customer service. They are kind and considerate and most importantly—helpful. Never rude despite the situation. I am so grateful to be insured with State Farm because of my experience with Mike Ackerman’s office. Thank you!"
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Jeff Firmin

October 7, 2024

5  out of  5
rating by Jeff Firmin
"I just switched my insurance back to State Farm after several years with another carrier. From the moment I contacted the office Lilien Rodriguez went above and beyond to help us. She made herself available anytime I needed her and took the time to answer all of my questions and make sure I understood everything she was doing. I highly recommend State Farm and look forward to working with Lilien for years to come."
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Ricky Ricardo

October 2, 2024

5  out of  5
rating by Ricky Ricardo
"My wife has been working with Lillien for almost a year since we relocated back to Florida. We have two policies with State Farm and anytime we have questions or concerns Lillien is great with answering them in such a timely manner. She exemplifies a great deal of warmth, compassion, and knowledge concerning our policies. I'm grateful that to have an agent that really cares and will do everything in her power to assist you. So, if you are looking for insurance agent that feels like family Lillien is definitely one to have. Please don't take this personal we have worked with Lillien closely but everyone who answers the phone gives you that feel."
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Alen Petrovic

September 23, 2024

5  out of  5
rating by Alen Petrovic
"Super friendly office. Got a quote quick that was cheaper than the competitors. Lillien was super helpful with quoting a policy and made the whole process super easy. Call these guys for help on a quote"
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Willie Hayes

September 16, 2024

5  out of  5
rating by Willie Hayes
"I was really pleased with the insurance experience with Lilien. Lilien, explained everything and made sure that I understood my insurance policy, Thank you Lilien."
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Mary Wilson

August 29, 2024

5  out of  5
rating by Mary Wilson
"Mike and his team have taken care of my insurance needs since I moved to FL. They are courteous and helpful. I’ve been a loyal State Farm client since the 1980’s. They’re the best."
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Tricia Vancha

August 23, 2024

5  out of  5
rating by Tricia Vancha
"They are very helpful and nice to deal with"
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Beatriz Castro

August 22, 2024

5  out of  5
rating by Beatriz Castro
"I’ve had State Farm for a while and I’m very happy with the insurance I have had with them"
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Gianna Diaz

August 7, 2024

5  out of  5
rating by Gianna Diaz
"Mayra and Julie always give me the best available service!!"
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Marta Montano

August 2, 2024

5  out of  5
rating by Marta Montano
"Muchas gracias al agente Lilien Rodríguez por atenderme con mucha amabilidad y profesionalidad los recomiendo 100%"
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Landon Alexander

July 31, 2024

5  out of  5
rating by Landon Alexander
"Lilien Rodriguez was a ton of help, especially with the logistical issues of transferring States and differences in State policy coverages."
Profile photo of Suzanne Shearer

Suzanne Shearer

July 19, 2024

5  out of  5
rating by Suzanne Shearer
"I want to Thank Lilian Rodriguez for saving me so much money while giving me more coverage than I have ever had. I highly recommend her she made everything so easy and even after everything was done weeks later she found more ways to save me money. The Best!"
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Sylvia Hutton

July 15, 2024

5  out of  5
rating by Sylvia Hutton
"Mike Ackerman’s staff are always very courteous and helpful anytime I have questions and pay my premiums. I would especially love to thank Elizabeth for all her help, she is always ready to search for ways to help my husband and I with our insurance needs. I would recommend this office to anyone. Again, Thank you Elizabeth!"
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arlene walton

July 15, 2024

5  out of  5
rating by arlene walton
"Julie heard my concerns regarding my policy and was able to help me solve my conundrum. Her dedication to her customer and the time she took to explain the process was refreshing and crystal clear that she cares for us."
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George Munson

July 12, 2024

5  out of  5
rating by George Munson
"Mayra has been absolutely amazing. From my business insurance to my vehicles."
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Kaneika Filer

July 11, 2024

5  out of  5
rating by Kaneika Filer
"I had really high quotes but I worked with mayra and she was awesome. Even after hours she was right there. I would definitely recommend"
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Leilani

July 3, 2024

5  out of  5
rating by Leilani
"I want to give a huge thank you to Lilien! She always goes above and beyond to help my family and I! She is always super helpful and friendly."
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virna Rodriguez

July 2, 2024

5  out of  5
rating by virna Rodriguez
"Mayra gave me a good price and excellent customer service answering all my questions."
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Hassan Belmnahia

June 28, 2024

5  out of  5
rating by Hassan Belmnahia
"I had good experience with State farm good job"
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Kiana Lopes

June 19, 2024

5  out of  5
rating by Kiana Lopes
"I just want to give a big thank you to Julie ! She was nothing short of amazing and extremely helpful throughout the whole process. With this being my first time trying to get insurance she made it all a breeze and explained it all for me. Super nice! Definitely recommend to everyone!"
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Sakeisha Hylick

June 18, 2024

5  out of  5
rating by Sakeisha Hylick
"I had an exceptional experience with Lilien at State Farm ! From the quick response to my request for a quote, I was met with outstanding customer service. She went above and beyond to ensure that all my needs were met, making me feel truly valued and appreciated. The attention to detail and the quality of service provided were second to none. It's clear that she is passionate about what she does and committed to excellence. I highly recommend Lilien at State Farm to anyone looking for a place that genuinely cares about its customers. Thank you for setting such a high standard and for making my experience so wonderful. Keep up the fantastic work!"
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Migdalia Maldonado

June 13, 2024

5  out of  5
rating by Migdalia Maldonado
"Lilien from this office helped me to understand my policy and rates. She was patience and took her time to explain the policy."
Profile photo of Maritza Roque

Maritza Roque

June 11, 2024

5  out of  5
rating by Maritza Roque
"Mayra and Julie, Very friendly staff know what they are doing. They help in whatever is within their reach. I am a satisfied customer. I have been with State Farm for many years, I do not change them and I always recommend them. Giving the name Mayra or Julie."
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Roraima Nunez

June 10, 2024

5  out of  5
rating by Roraima Nunez
"Excelente atención, personal cordial y amable. Brindan ayuda y orientación al momento de adquirir tu póliza. Muy recomendados"