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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wilian Machado

January 13, 2025

5  out of  5
rating by Wilian Machado
"Mike and Mayra were very quick in replying to my request for a condo insurance. Mayra was very nice, helpful, and patient giving me different quotes as I requested. So now my condo is insured with State Farm, which is a company I trusted for over two decades in the past with my car insurance. I hope I will never need to file a claim 😊"
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Jacobo Santiago

January 2, 2025

5  out of  5
rating by Jacobo Santiago
"I am very grateful that Mayra Serrano is always available and so knowledgeable of her job. I have never work with someone so carrying and friendly. She makes me feel like family."
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Luz

January 2, 2025

5  out of  5
rating by Luz
"My husband and I have had State Farm for all of our vehicles and our daughters vehicles for many years thanks to the outstanding service Mayra had provided. Mayra has high work ethics, is extremely knowledgeable and honest. I recently called her to place insurance on an old home I own and the home did not qualify and still she took the time to call me back and explain. We highly recommend Mayra!"
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Carlos Hudson

November 22, 2024

5  out of  5
rating by Carlos Hudson
"I Search Hi and Low For A Good Rate for Car Insurance and No Other Company Could come close or Beat State Farm Rates. State Farm Agent Liliana kept in contact with me to make sure I had the cover i needed at the Best rate and I am Greatly Satisfied. Thanks State Farm!!!"
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Jacob Levi

November 21, 2024

5  out of  5
rating by Jacob Levi
"Mayra is high professional State Farm representative, knowledgeable, kind and patient Pleasure working with you I want to also say about July and express the professionalism and dedication"
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DAHLIA CALO

November 15, 2024

5  out of  5
rating by DAHLIA CALO
"Thank you Julie and Elizabeth for helping me with my claim. I really appreciate it. I don't know what I would have done without you and State Farm Services God bless all thank you"
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Joanne not telling

November 8, 2024

5  out of  5
rating by Joanne not telling
"Lilien Rodriguez was ioutstanding in handling my new policy requests. H.O took a little longer than expected but she was able to push through the process. Very friendly and efficient service. Of all the insurance companies I have worked with over the years, State Farm has the best business model with reasonable prices. They do not farm out H.O. and offer low mileage discounts without the hassle of clocking trips."
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Jaxy Rivera

November 6, 2024

5  out of  5
rating by Jaxy Rivera
"Excellent customer services from Grisel and Julie. Always willing to help and support in every need. 10 out of 5 stars🌟"
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Ana V Mojica

October 22, 2024

5  out of  5
rating by Ana V Mojica
"We were assisted by Julie A, Serrano, who was very attentive to our concerns and assisted us in every way possible to get all our questions answered and and to direct us to the appropriate departments to help us complete and have all the necessary information to resolve the accident reports and paperwork"
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Seryndpt

October 18, 2024

5  out of  5
rating by Seryndpt
"Never have I ever had such pleasant people help me with my car insurance. Mike Ackerman should know that his staff, Mayra and Elizabeth are the nicest and sincerest people I have ever spoken to. They are the definition of excellent customer service. They are kind and considerate and most importantly—helpful. Never rude despite the situation. I am so grateful to be insured with State Farm because of my experience with Mike Ackerman’s office. Thank you!"
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Jeff Firmin

October 7, 2024

5  out of  5
rating by Jeff Firmin
"I just switched my insurance back to State Farm after several years with another carrier. From the moment I contacted the office Lilien Rodriguez went above and beyond to help us. She made herself available anytime I needed her and took the time to answer all of my questions and make sure I understood everything she was doing. I highly recommend State Farm and look forward to working with Lilien for years to come."
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Ricky Ricardo

October 2, 2024

5  out of  5
rating by Ricky Ricardo
"My wife has been working with Lillien for almost a year since we relocated back to Florida. We have two policies with State Farm and anytime we have questions or concerns Lillien is great with answering them in such a timely manner. She exemplifies a great deal of warmth, compassion, and knowledge concerning our policies. I'm grateful that to have an agent that really cares and will do everything in her power to assist you. So, if you are looking for insurance agent that feels like family Lillien is definitely one to have. Please don't take this personal we have worked with Lillien closely but everyone who answers the phone gives you that feel."
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Alen Petrovic

September 23, 2024

5  out of  5
rating by Alen Petrovic
"Super friendly office. Got a quote quick that was cheaper than the competitors. Lillien was super helpful with quoting a policy and made the whole process super easy. Call these guys for help on a quote"
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Willie Hayes

September 16, 2024

5  out of  5
rating by Willie Hayes
"I was really pleased with the insurance experience with Lilien. Lilien, explained everything and made sure that I understood my insurance policy, Thank you Lilien."
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Mary Wilson

August 29, 2024

5  out of  5
rating by Mary Wilson
"Mike and his team have taken care of my insurance needs since I moved to FL. They are courteous and helpful. I’ve been a loyal State Farm client since the 1980’s. They’re the best."
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Tricia Thull

August 23, 2024

5  out of  5
rating by Tricia Thull
"They are very helpful and nice to deal with"
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Beatriz Castro

August 22, 2024

5  out of  5
rating by Beatriz Castro
"I’ve had State Farm for a while and I’m very happy with the insurance I have had with them"
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Gianna Diaz

August 7, 2024

5  out of  5
rating by Gianna Diaz
"Mayra and Julie always give me the best available service!!"
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Marta Montano

August 2, 2024

5  out of  5
rating by Marta Montano
"Muchas gracias al agente Lilien Rodríguez por atenderme con mucha amabilidad y profesionalidad los recomiendo 100%"
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Landon Alexander

July 31, 2024

5  out of  5
rating by Landon Alexander
"Lilien Rodriguez was a ton of help, especially with the logistical issues of transferring States and differences in State policy coverages."
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Suzanne Shearer

July 19, 2024

5  out of  5
rating by Suzanne Shearer
"I want to Thank Lilian Rodriguez for saving me so much money while giving me more coverage than I have ever had. I highly recommend her she made everything so easy and even after everything was done weeks later she found more ways to save me money. The Best!"
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Sylvia Hutton

July 15, 2024

5  out of  5
rating by Sylvia Hutton
"Mike Ackerman’s staff are always very courteous and helpful anytime I have questions and pay my premiums. I would especially love to thank Elizabeth for all her help, she is always ready to search for ways to help my husband and I with our insurance needs. I would recommend this office to anyone. Again, Thank you Elizabeth!"
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arlene walton

July 15, 2024

5  out of  5
rating by arlene walton
"Julie heard my concerns regarding my policy and was able to help me solve my conundrum. Her dedication to her customer and the time she took to explain the process was refreshing and crystal clear that she cares for us."
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George Munson

July 12, 2024

5  out of  5
rating by George Munson
"Mayra has been absolutely amazing. From my business insurance to my vehicles."
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Kaneika Filer

July 11, 2024

5  out of  5
rating by Kaneika Filer
"I had really high quotes but I worked with mayra and she was awesome. Even after hours she was right there. I would definitely recommend"